So this is Christmas…
As another year of charming draws to an end I want to say a big thank you to you, our customers. And what a year it has been too. As well as adding over 100 new charms to our range on TheCharmWorks, we launched our sister site jewellerybox.co.uk in June. We were fortunate to win support from the jewellery press for our efforts, and we even won an accolade in the Professional Jeweller’s top 100. We teamed up with luxury tea company teapigs to giveaway thousands of tea bags and loads of you sent us teapigs selfies to keep us smiling.
In October we welcomed Gemma to our team as our new Customer Service supervisor. A former nanny, Gemma is a dab-hand at keeping the rest of us elves in order, and she’s always very happy to talk you through our range or help you out over the phone if you want some advice. Our warehouse team continues to grow under the careful supervision of Luciana. Those little handwritten notes are all thanks to them. Sadly, we have had to wave goodbye to Geoff who has been with us for 3 years. His energy, enthusiasm and hard work will be sadly missed. We wish him all the best in his new role with British Airways.
Last year we asked you to give us some feedback and we were overwhelmed by how positive the response was. We were delighted to see that so many of you valuing our range and prices as your reasons for continuing to shop with us; and that so many of you would, and do, recommend us to colleagues and friends. In 2015 we’re going to expand our range of charms even further, as well as extensively branch out our range of silver earrings and giftware. Our hand-stamped range of charm bangles has gone well and Jamie, our resident jeweller, is looking forward to launching new personalised jewellery ranges in the months ahead, including finger print jewellery and more.
Thank you for your support over the last 12 months, we would be nothing without you. Each day you keep us working hard, and keep us smiling. You send us pictures, tweets, comments, suggestions, criticism, thanks and praise. And we adore you for it. Have a great Christmas, and a wonderful New Year.
Alex and TheCharmWorks team xxx