Privacy Policy
TheCharmWorks is a Trading Style of Pulse Tech (UK) Ltd

1.Who we are

In this Privacy Policy references to "us" and "we" are to Pulse Tech (UK) Limited.

2.What information we collect and how


The information we collect via this website may include:

[1] Any personal details you type in and submit, such as name, address, email address, etc.
[2] Your IP address (your computers Internet Protocol Address) which is automatically logged by our web server. This is used to note your interest in our website and statistical purposes but does not disclose any personal information
[4] Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
[5] Session information stored in cookies, these do not include any personal information and are used to ensure the correct data is extracted from the database when using our interactive systems.
[6] We do not hold sensitive payment details such as your card number, expiry date and security code. All credit and debit card payments are handled through our secure third party payment processors, PayPal and NoChex. Please refer to these companies respective privacy polices.

3.What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:-

[1] To process your order, to provide after-sales service (we never pass details to a third parties all orders are fully processed in house );
[2] To comply with legal requirements.


4.Your rights

[1] You can ask us to update or remove your personal information by emailing sales@TheCharmWorks.com or by writing to us at our customer services address in (2) below. However, please note that we may need to keep some personal data in order to process orders or to comply with customer service or after sale obligations.

[2] You also have the right to request a copy of any personal information we hold about you. To do this, simply write to us at the following address, enclosing a cheque for £2 payable to Pulse Tech UK Ltd to cover our administration costs:-

Data Protection ( Pulse Tech UK Ltd )

Floor 4, 6 Hatton Garden 
EC1N 8AA