FREE UK delivery on orders over £20
Same day dispatch if ordered
before 4 pm
30 Day No Quibble Returns Policy
See our return policy
Engraved products excluded
If you have any questions not answered please give us a call or drop us an email and we will do our best to help.
Email our Customer Support
Call us on 020 3397 4104
TheCharmWorks.com (jewellerybox ltd),
Unit 3, 151 - 161 Tunnel Avenue, London, SE10 0PW, United Kingdom
So sorry to hear this has happened, a member of customer service has been in touch to get a replacement arranged for you!